Terms of service
Last updated: September 19, 2026
These Terms of Service govern your access to and use of zerynelle.com and your purchase of products from ZERYNELLE.
ZERYNELLE is operated by MYERS ZYRELUX COMMERCE LLC. By accessing the website or placing an order, you agree to these Terms of Service.
Eligibility
You must be legally capable of entering into a binding agreement in your jurisdiction to make a purchase.
You may not use the website or our products for unlawful, fraudulent, or unauthorized purposes.
Product Information
We make reasonable efforts to present product descriptions, colors, dimensions, materials, images, and prices accurately.
Colors and appearance may vary slightly because of lighting, photography, manufacturing tolerances, and device display settings. Minor variations that do not materially affect normal use are not necessarily defects.
Product availability, descriptions, and pricing may change without notice.
Orders
Submitting an order is an offer to purchase. We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving:
- Product unavailability;
- Incorrect pricing or product information;
- Suspected fraud or unauthorized transactions;
- Address or payment verification problems;
- Resale activity or unusually large quantities;
- Legal or regulatory requirements.
If we cancel an order after payment has been collected, we will issue a refund to the original payment method.
Prices and Payment
Prices are displayed in U.S. dollars unless otherwise stated.
Applicable taxes and shipping charges are displayed at checkout. Payment must be successfully authorized before an order is processed.
Discounts and promotional offers are subject to their stated conditions and may not be combined unless expressly permitted.
Shipping and Delivery
Shipping destinations, costs, processing times, estimated transit times, tracking, and delivery procedures are described in our Shipping Policy.
Delivery estimates are not guarantees. Risk of loss is handled in accordance with applicable law and carrier delivery records.
Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our Return and Refund Policy.
You must obtain authorization before sending a return. Unauthorized returns may not be accepted.
Intellectual Property
The ZERYNELLE name, branding, website design, text, graphics, photographs, product presentation, and other website content are owned by or licensed to MYERS ZYRELUX COMMERCE LLC and are protected by applicable intellectual-property laws.
You may use the website for personal, noncommercial shopping purposes. You may not reproduce, distribute, modify, sell, scrape, or commercially exploit website content without prior written authorization.
Reviews and User Content
If you submit a review, photograph, comment, or other content, you confirm that:
- You have the right to submit it;
- It is accurate and not misleading;
- It does not violate another person’s rights;
- It is not unlawful, abusive, defamatory, or fraudulent.
You grant us a nonexclusive, worldwide, royalty-free license to use, reproduce, and display submitted content in connection with our business, subject to applicable law and our Privacy Policy.
Prohibited Conduct
You may not:
- Use the website for unlawful or fraudulent activity;
- Attempt to gain unauthorized access to systems or accounts;
- Introduce malware or harmful code;
- Interfere with website security or operation;
- Scrape or copy website content through automated means without permission;
- Misrepresent your identity or payment authority;
- Violate intellectual-property or privacy rights.
Third-Party Services
Our website may use or link to services operated by Shopify, payment processors, carriers, social platforms, or other third parties.
We are not responsible for third-party websites or services that we do not control.
Disclaimer
Products and website content are provided for ordinary consumer use. To the extent permitted by law, we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms excludes warranties, remedies, or consumer rights that cannot legally be excluded.
Limitation of Liability
To the maximum extent permitted by applicable law, MYERS ZYRELUX COMMERCE LLC and ZERYNELLE will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products.
Our total liability relating to a product will not exceed the amount paid for that product, except where a different limitation is required by law.
Indemnification
To the extent permitted by law, you agree to indemnify and hold MYERS ZYRELUX COMMERCE LLC harmless from claims arising from your unlawful misuse of the website, your violation of these Terms, or your infringement of another party’s rights.
Governing Law
These Terms are governed by the laws applicable to MYERS ZYRELUX COMMERCE LLC in the Commonwealth of Kentucky, without limiting any mandatory consumer rights available under the law of your state of residence.
Severability
If any provision is determined to be invalid or unenforceable, the remaining provisions will continue in effect.
Changes to These Terms
We may update these Terms from time to time. Changes take effect when the updated Terms are posted, unless otherwise stated.
Contact Us
ZERYNELLE
Operated by MYERS ZYRELUX COMMERCE LLC
3025 Kirklevington Dr
Lexington, KY 40517
United States
Email: support@zerynelle.com
Phone: +1 (864) 538-8698
Customer service hours: Monday through Friday, 9:00 AM–5:00 PM Eastern Time. Closed on weekends and U.S. federal holidays.